At EdiSchoolMart, we are committed to providing a seamless and reliable shopping experience for all our valued customers. Our Shipping Policy outlines the key details regarding the shipping process and delivery of your orders.
1. Order Processing:
- Upon successful placement of an order, our team initiates the processing immediately.
- Orders are processed on business days (Monday to Friday, excluding holidays).
- Order processing times may vary based on the availability of the product and the shipping destination.
2. Shipping Rates:
- Shipping costs are calculated at checkout, considering the destination, weight, and dimensions of the ordered items.
- Customers can view the shipping charges before finalizing their purchase.
3. Shipping Destinations:
- EdiSchoolMart currently ships to locations within India.
- Customers can check the shipping availability for their specific location during the checkout process.
4. Estimated Delivery Times:
- Estimated delivery times are provided during the checkout process and are based on factors such as product availability, destination, and the selected shipping method.
- Delays may occur due to unforeseen circumstances, and EdiSchoolMart will make every effort to communicate any such delays promptly.
5. Order Tracking:
- Once the order is shipped, customers will receive a confirmation email containing tracking information.
- Customers can track the status of their order using the provided tracking details through our website or the designated courier service.
6. Shipping Partners:
- EdiSchoolMart collaborates with reputable courier services to ensure reliable and timely deliveries.
- Our shipping partners are selected based on their commitment to quality service.
7. Shipping Notifications:
- Customers will receive notifications at key stages of the shipping process, including order confirmation, dispatch, and delivery.
- Notifications may be received via email or through our website, depending on the customer’s preference.
8. Shipping Restrictions:
- Certain products may have shipping restrictions based on size, weight, or regulatory constraints.
- Customers will be notified during the checkout process if any restrictions apply to their selected items.
9. Shipping Charges and Discounts:
- Shipping charges are subject to change and may be influenced by promotional events, discounts, or offers.
- Any applicable shipping discounts or promotions will be reflected during the checkout process.
10. Customer Support:
- Our dedicated customer support team is available to assist with any shipping-related queries or concerns.
- Customers can reach out to logistics@edischoolmart.com for assistance.
EdiSchoolMart reserves the right to update this Shipping Policy as needed to reflect changes in our processes or applicable regulations. We encourage our customers to review this policy periodically for the latest information.
Thank you for choosing EdiSchoolMart. We appreciate your trust in us for all your school-related needs.
Last Updated: 17th July 2023
